AI systems studio for operational teams

Flowtica designs custom AI assistants & workflows

Flowtica is an AI systems studio and AI consultant in Canada. We help organisations turn AI into reliable infrastructure by designing, building, and operating AI assistants and automations that integrate with the tools you already use. From phone and chat agents to document-heavy workflows, we focus on measurable outcomes, robust architecture, and clear handoffs to your team.

Request a discovery call

Where Flowtica provides the most value

We work closely with lean teams that need dependable AI systems rather than experimental chatbots.

Best suited for
Service businesses, legal, HR, and ops-heavy teams
Core focus areas
Assistants, workflow automation, document Q&A
Technical stack
Python · TypeScript · OpenAI · AWS · Kubernetes
Early partner offer
50% discount for case study projects

About Flowtica

Flowtica is an AI systems studio

Flowtica was created to close the gap between impressive AI demos and dependable systems that support day-to-day operations. We approach AI as part of your infrastructure: observable, maintainable, and integrated, rather than a stand-alone tool disconnected from your processes.

We work with teams that already experience the cost of manual workflows, scattered knowledge, and constant context switching. Together, we define achievable projects that deliver clear value and build on that foundation over time.

For teams specifically exploring how Flowtica can act as an AI consultant in Canada, this example consulting engagement shows how a typical project is structured without exposing client-specific details.

Snapshot

Founded: 2025

Location: Remote · Canada

Focus: AI assistants & workflow automation

Typical clients: 5–200 people, service and ops-led teams

Best fit: Organisations beyond experimentation, ready for production systems

Engagement style: Engineering-led, collaborative, and lean

Data approach: Clients retain ownership; we favour deployments in your cloud or controlled environments

Capacity: Limited number of concurrent projects

Discuss a potential project

What we do best

  • AI phone and chat assistants that hand off cleanly to people when required
  • Document Q&A / RAG systems for contracts, policies, and runbooks, with transparent citations
  • Workflow automation that connects AI to CRMs, ticketing tools, and internal systems
  • Architectures on AWS or Kubernetes that respect privacy and compliance constraints
  • Monitoring and feedback loops so systems improve over time rather than quietly degrading

How we work

Phase 1

Discovery & workflow mapping

We begin by understanding how your team operates today, systems, constraints, and the edge cases that commonly break automation, so we can design a realistic solution.

Phase 2

Prototype in weeks, not months

We implement a focused AI assistant or workflow that plugs into your existing stack. Every prototype is tied to clear success metrics.

Phase 3

Harden & scale

Once value is demonstrated, we invest in monitoring, guardrails, fallbacks, and performance tuning so the solution behaves like dependable infrastructure.

Principles

Principle 1

Your data, your control

Data ownership remains with you. Wherever possible, we design deployments in your infrastructure or in controlled environments you administer.

Principle 2

Integrate with existing systems

We align with the tools you already rely on, CRMs, ticketing systems, data stores, rather than introducing unnecessary platforms.

Principle 3

Targeted projects, tangible results

We favour focused, high-impact initiatives instead of broad programmes that are difficult to deliver and maintain.

Services

AI Phone & Chat Assistants

Custom voice and chat agents that answer questions, qualify leads, and route conversations to the right people. Designed for service businesses, clinics, and teams that want to reduce missed calls and repetitive work.

Document Q&A for Legal & Operations

Structured search and question answering across contracts, policies, and internal documentation, with cited responses. Ideal for legal teams, HR, compliance, and operations.

Workflow Automation & Integration

End-to-end automation that connects AI to your CRM, helpdesk, scheduling tools, and internal systems. We design workflows with humans in the loop where judgement is needed.

Private & Hybrid Cloud Deployments

Architectures where you control hosting and data across AWS, Kubernetes, or your own infrastructure. Suitable for teams with stronger privacy, security, or compliance requirements.

Prototyping & Feasibility

Short, focused engagements to validate a use case before you commit to a larger implementation. We aim for usable prototypes in weeks, not months.

Ongoing Support & Iteration

Monitoring and refinement of your AI workflows as your data and processes evolve, ensuring systems remain accurate and aligned with operations.

Case Studies & Demos

Examples of AI workflows in practice

Flowtica works best when AI is embedded in your operations stack, not bolted on as a stand-alone chatbot. The examples below show representative patterns we build for document- and process-heavy teams, without exposing sensitive implementation details. Each example links to a dedicated page with a diagram and a practical walkthrough of the workflow architecture behind it.

Example · Property Management

Private operations assistant for multi-building portfolios

A private AI assistant for property management and condo/strata teams that answers questions about buildings, residents, and procedures from one place. Responses are grounded in your leases, manuals, bylaws, and internal documentation, with citations, so staff can verify the source quickly. The workflow connects to your existing systems so answers stay aligned with your current data.

  • Who it helps: multi-building operators where knowledge is spread across leases, SOPs, vendor docs, shared drives, and ticketing tools.
  • What changes: coordinators and managers get consistent, policy-aligned answers in seconds, plus links to the source documents and an audit-friendly record of what was referenced.
  • Typical outcomes: fewer escalations, faster response times for tenants and owners, and clearer documentation for decisions across the portfolio.
View detailed example

We’re onboarding 1–2 additional property management teams for a focused AI workflow MVP at founding-partner pricing (50% off) in exchange for structured feedback and a non-sensitive case study.

Example · Service Businesses

AI reception & intake for clinics and trades

An AI reception workflow that answers common questions, captures structured intake details, and routes requests so fewer calls and messages are lost when staff are busy. It can support phone, web chat, or both, and hands off cleanly to your team when a human response is needed.

  • Who it helps: clinics, trades, appointment-based services, and multi-location operators juggling phones, email, and chat.
  • What changes: every inquiry becomes a clear, structured request (who, what, where, urgency, preferred time) instead of a vague voicemail or partial message.
  • Typical outcomes: higher lead capture, faster follow-ups, and a simpler way to prioritize callbacks across locations and channels.
View detailed example

This workflow can start small, one location or one channel, then expand as you gain confidence in the handoffs, guardrails, and team process around it.

Example · Internal Operations

Policy & HR knowledge copilot

An internal assistant that helps employees self-serve answers to policy and HR questions while keeping responses aligned with approved documentation. Answers are grounded in your current handbooks and policies, with citations so people can verify the exact source quickly.

  • Who it helps: organisations with handbooks, policy docs, and internal FAQs spread across shared drives and wikis.
  • What changes: employees get accurate, up-to-date answers based on official sources rather than stale chat history or email threads.
  • Typical outcomes: fewer repetitive questions, faster onboarding, and more HR/ops time spent on higher-leverage work.
View detailed example

This pattern is reusable across HR, IT, compliance, and operations, each with scoped access, while running within the same private workflow environment.

Across all three examples, the principle is the same: a private workflow layer connects to your systems, keeps documents and data current, and lets an AI model reason over that context with access control, guardrails, and logging. Tools can change; data ownership and architecture stay in your favour.

AI Workflow Program

Flowtica offers AI workflow programs for teams that want one high-impact process automated and maintained in production. The goal is simple: ship quickly, measure impact, then continuously improve what’s live.

We work best with partners who can move quickly and provide feedback. For hands-on delivery, we work with a small number of partners at a time.

6-Month AI Workflow Program

Most teams start here. End-to-end ownership of one critical workflow: design, build, launch, reliability, and ongoing optimisation.

Minimum $6,000 CAD / month 6-month minimum • dedicated delivery

One production workflow live in weeks, then improved month over month. Built for reliability , not a demo.

  • Design + integrate , map the process and connect to your existing tools (ticketing, CRM, email/phone, internal systems), including real edge cases.
  • Launch in weeks , ship a first production version early, then iterate based on real usage.
  • Operate + improve , monitoring, logging, retries, alerting, plus regular reviews tied to agreed metrics (hours saved, cycle time, SLA, error rate).

How we keep delivery predictable: focus on one workflow at a time • clear system boundaries • changes handled through a defined next step.

Best suited for teams with one obvious, painful process that must simply work in day-to-day operations.

Apply for the 6-Month Program

Custom Scope (By request)

If your needs are unusual, we can design a tailored engagement. This is typically used when the workflow touches multiple teams, requires procurement/security reviews, or needs a different contract structure.

Custom pricing scoped after a short call

  • Focused pilots to validate feasibility before a larger rollout.
  • Multi-workflow roadmaps, sequenced to avoid unnecessary complexity.
  • Security or compliance reviews aligned with your internal process.
  • Clear scope, timeline, and success criteria agreed up front.

Share your workflow, tools, and constraints , we’ll recommend the smallest sensible engagement that can prove value and keep future options open.

Discuss a custom scope

Careers

Contact Flowtica

Tell us about your project or workflow challenges

Email us at hello@flowtica.ca or use the form below to share a short brief. We typically respond within 1–2 business days.

Email

hello@flowtica.ca

Based in

Remote, based in Canada

Mailing address

930-829 Norwest Road
Kingston, ON K7P 2N3

Website

flowtica.ca

Send a message to Flowtica

If it’s a good fit, we’ll follow up with a few clarifying questions and propose a time for a brief intro call. The more context you share about your workflows, systems, and constraints, the more tailored and actionable our response will be.

Prefer email? Write to hello@flowtica.ca.